Frequently Asked Questions (Please check before contacting us)

・For most questions regarding purchases, please see the [shopping guide] on our website.
- We cannot accept returns, exchanges, or cancellations due to customer convenience.
-As your order is automatically linked to the warehouse system as soon as it is completed, we are unable to ship multiple orders together.
- We do not plan to increase production of sold-out items other than regular items.
- We usually respond within 1 to 3 business days, but it may take longer during periods when we receive a large number of inquiries, such as after the release of a new product.